Findings

What do systematic reviews say?

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Evidence found and GRADE certainty

328 questions · 328 findings · 22 reviews · Consumers and Communication

No studies found 126 · 38.4%GRADE not reported 3 · 0.9%Very low 68 · 20.7%Low 92 · 28%Moderate 39 · 11.9%High 0 · 0%

Intervention not reported

Overall communication skills Different scales used across studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Empathy Different scales used by different studies: average empathy score across several items or average score on a 5‐ to 9‐point Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Overall communication skills Different scales used by different studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Relationship building/rapport Different scales used by different studies: average empathy score across several items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Information gathering about patient perspectives/concerns Different scales used by different studies, some dichotomous outcomes Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Specific communication techniques Different scales used by different studies, some dichotomous outcomes Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students

The intervention may leads to lower specific communication techniques Different scales used by different… (low certainty).

1 finding from 1 review