Cochrane · systematic review · CD012418

Interventions for improving medical students' interpersonal communication in medical consultations

Gilligan, C, Powell, M, Lynagh, MC, et al. · Cochrane Database of Systematic Reviews · 2021 · Cochrane Library

Consumers and CommunicationAMSTAR 2: not assessed
SoF tableOnly the outcomes this review put in its Summary of Findings table are listed (the Cochrane Handbook caps them at about seven per comparison). Its other analyses are not shown here.
Questions
28
current version
GRADE rated
20
No studies
8
Included studies
NR
No studies 8 · 28.6%Ungraded 0 · 0%Very low 6 · 21.4%Low 11 · 39.3%Moderate 3 · 10.7%High 0 · 0%

Ungraded means an effect was reported without a GRADE rating; it is not a gap. No studies means the review found nothing to answer the question. The six categories are a display order, not a score.

Questions and results

Summary of findings

Population: pre‐registration medical students
7 questions
OutcomeEffectEvidenceStatus / GRADE
Overall communication skills Different scales used by different studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted18 studies · 1356 participantsLow
Downgraded: risk of bias, imprecision, inconsistency, publication bias
Empathy Different scales used by different studies: average empathy score across several items or average score on a 5‐ to 9‐point Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted6 studies · 831 participantsLow
Downgraded: risk of bias, imprecision, inconsistency, publication bias
Relationship building/rapport Different scales used by different studies: average empathy score across several items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted9 studies · 834 participantsLow
Downgraded: risk of bias, imprecision, inconsistency, publication bias
Information gathering about patient perspectives/concerns Different scales used by different studies, some dichotomous outcomes Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted5 studies · 405 participantsModerate
Downgraded: risk of bias, imprecision, inconsistency, publication bias
Explanation and planning (information giving) Different scales used by different studies, some dichotomous outcomes Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted5 studies · 695 participantsVery low
Downgraded: risk of bias, imprecision, inconsistency, publication bias
Specific communication techniques Different scales used by different studies, some dichotomous outcomes Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted5 studies · 371 participantsLow
Downgraded: risk of bias, imprecision, inconsistency, publication bias
Adverse events
no estimate extractedNRNo studies

Summary of findings

Population: pre‐registration medical students
7 questions
OutcomeEffectEvidenceStatus / GRADE
Overall communication skills Different scales used by different studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted4 studies · 1578 participantsVery low
Downgraded: risk of bias, imprecision, inconsistency
Empathy Different scales used by different studies: average empathy score across several items or average score on a 5‐ to 9‐point Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted3 studies · 421 participantsLow
Downgraded: risk of bias, imprecision, inconsistency
Relationship building/rapport Different scales used by different studies: average empathy score across several items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted3 studies · 176 participantsModerate
Downgraded: risk of bias, imprecision, inconsistency
Information gathering about patient perspectives/concerns
no estimate extracted1 study · 164 participantsVery low
Downgraded: risk of bias, imprecision, inconsistency
Explanation and planning (information giving)
no estimate extracted1 study · 122 participantsLow
Downgraded: risk of bias, imprecision, inconsistency
Specific communication skills
no estimate extracted6 studies · 427 participantsVery low
Downgraded: risk of bias, imprecision, inconsistency
Adverse events
no estimate extractedNRNo studies

Summary of findings

Population: pre‐registration medical students
7 questions
OutcomeEffectEvidenceStatus / GRADE
Overall communication skills Different scales used across studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted6 studies · 502 participantsModerate
Downgraded: risk of bias, imprecision
Empathy
no estimate extracted1 study · 66 participantsLow
Downgraded: risk of bias, imprecision
Relationship building/Rapport
no estimate extracted1 study · 190 participantsVery low
Downgraded: risk of bias, imprecision
Information gathering about patient perspectives/concerns
no estimate extracted1 study · 48 participantsLow
Downgraded: risk of bias, imprecision
Explanation and planning (information giving)
no estimate extractedNRNo studies
Specific communication skills
no estimate extracted1 study · 100 participantsLow
Downgraded: risk of bias, imprecision
Adverse events
no estimate extractedNRNo studies

Summary of findings

Population: pre‐registration medical students
7 questions
OutcomeEffectEvidenceStatus / GRADE
Overall communication skills Different scales used by different studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery
no estimate extracted4 studies · 637 participantsVery low
Downgraded: risk of bias, imprecision, inconsistency
Empathy
no estimate extracted2 studies · 213 participantsLow
Downgraded: risk of bias, imprecision, inconsistency
Relationship building/Rapport
no estimate extractedNRNo studies
Information gathering about patient perspectives/concerns
no estimate extractedNRNo studies
Explanation and planning (information giving)
no estimate extractedNRNo studies
Specific communication skills
no estimate extracted1 study · 120 participantsLow
Downgraded: risk of bias, imprecision, inconsistency
Adverse events
no estimate extractedNRNo studies