Findings

What do systematic reviews say?

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Evidence found and GRADE certainty

315 questions · 315 findings · 30 reviews · Consumers and Communication

No studies found 68 · 21.6%GRADE not reported 45 · 14.3%Very low 50 · 15.9%Low 97 · 30.8%Moderate 51 · 16.2%High 4 · 1.3%

Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)

Service utilisation – attendance antenatal care appointments (attendance for antenatal influenza vaccination) · pregnant and postpartum women

Digital targeted client communication via mobile devices showed no clear difference in service utilisation – attendance antenatal care appointments… compared with digital non‐targeted client communication (pregnant and postpartum… (low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)

Service utilisation: intrapartum care – skilled attendant at birth · pregnant and postpartum women

It is very uncertain whether digital targeted client communication via mobile devices changes service utilisation: intrapartum care – skilled attendant at birth compared with digital non‐targeted client communication (pregnant and postpartum… (very low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)

Health status and well‐being – neonatal morbidity and mortality combined · pregnant and postpartum women

It is very uncertain whether digital targeted client communication via mobile devices changes health status and well‐being – neonatal mortality and morbidity compared with standard care or no intervention (pregnant and postpartum women) (very low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)

Health status and well‐being – neonatal morbidity and mortality combined · pregnant and postpartum women with HIV

Digital targeted client communication via mobile devices showed no clear difference in health status and well‐being – neonatal morbidity and mortality… compared with standard care or no intervention (pregnant and postpartum women with… (low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)

Service utilisation – antenatal care: communications with HCWs · pregnant and postpartum women with HIV

Digital targeted client communication via mobile devices showed no clear difference in service utilisation – antenatal care: communications with HCWs compared with standard care or no intervention (pregnant and postpartum women with… (low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)

Service utilisation – intrapartum care: birth in health facility · pregnant and postpartum women with HIV

It is very uncertain whether digital targeted client communication via mobile devices changes service utilisation – intrapartum care: birth in health facility compared with standard care or no intervention (pregnant and postpartum women with… (very low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)

Health status and well‐being – neonatal health: infant HIV test positive · pregnant and postpartum women with HIV

It is very uncertain whether digital targeted client communication via mobile devices changes health status and well‐being – neonatal health: infant HIV test… compared with standard care or no intervention (pregnant and postpartum women with… (very low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)

Adherence · pregnant and postpartum women with HIV

Digital targeted client communication via mobile devices may leads to higher health behaviour change: adherence to ARV therapy compared with standard care or no intervention (pregnant and postpartum women with… (low certainty).

1 finding from 1 review