Cochrane · systematic review · CD013679

Targeted client communication via mobile devices for improving maternal, neonatal, and child health

Palmer, MJ, Henschke, N, Bergman, H, et al. · Cochrane Database of Systematic Reviews · 2020 · Cochrane Library

Consumers and CommunicationAMSTAR 2: not assessed
SoF tableOnly the outcomes this review put in its Summary of Findings table are listed (the Cochrane Handbook caps them at about seven per comparison). Its other analyses are not shown here.
Questions
60
current version
GRADE rated
20
No studies
0
Included studies
NR
No studies 0 · 0%Ungraded 40 · 66.7%Very low 5 · 8.3%Low 15 · 25%Moderate 0 · 0%High 0 · 0%

Ungraded means an effect was reported without a GRADE rating; it is not a gap. No studies means the review found nothing to answer the question. The six categories are a display order, not a score.

Questions and results

Digital targeted client communication via mobile devices compared to standard care or no intervention (pregnant and postpartum women) for improving maternal, neonatal, and child health

Population: pregnant and postpartum women
6 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being – maternal mortality and morbidity
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women)
RR 0.864 studies · 3073 participantsVery low
Downgraded: risk of bias, imprecision, inconsistency
Health status and well‐being – neonatal mortality and morbidity
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women)
OR 14 studies · 3005 participantsVery low
Downgraded: risk of bias, imprecision, inconsistency
Health behaviour change: breastfeeding – exclusive breastfeeding
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women)
no estimate extractedNRLow
Downgraded: risk of bias, imprecision
Service utilisation – attendance at ≥ 4 antenatal care appointments
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women)
OR 1.54 [0.8, 2.96]1 study · 2550 participantsLow
Downgraded: risk of bias, imprecision
Service utilisation: intrapartum care – skilled attendant at birth
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women)
no estimate extractedNRLow
Downgraded: risk of bias, imprecision
Unintended consequences
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to non‐digital targeted client communication (pregnant and postpartum women) for improving maternal, neonatal, and child health

Population: pregnant and postpartum women
6 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being – maternal mortality and morbidity ('any maternal health problem' up to 10 days postpartum)
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women)
RR 0.19 [0.04, 0.79]1 study · 59 participantsLow
Downgraded: risk of bias, imprecision
Health status and well‐being – neonatal mortality and morbidity ('any newborn health problem' up to 10 days postpartum)
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women)
RR 0.52 [0.25, 1.06]1 study · 59 participantsLow
Downgraded: risk of bias, imprecision
Health behaviour change: breastfeeding (exclusive breastfeeding at 9 weeks)
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women)
RR 0.92 [0.79, 1.07]1 study · 42 participantsLow
Downgraded: risk of bias, imprecision
Service utilisation – attendance antenatal care appointments
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation: intrapartum care – skilled attendant at birth
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded
Unintended consequences
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to digital non‐targeted client communication (pregnant and postpartum women) for improving maternal, neonatal, and child health

Population: pregnant and postpartum women
6 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being – maternal mortality and morbidity
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – neonatal mortality and morbidity
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour change: breastfeeding
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – attendance antenatal care appointments (attendance for antenatal influenza vaccination)
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)
RR 1.05 [0.71, 1.58]1 study · 204 participantsLow
Downgraded: risk of bias, imprecision
Service utilisation: intrapartum care – skilled attendant at birth
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)
RR 1 [0.69, 1.45]1 study · 16 participantsVery low
Downgraded: risk of bias
Unintended consequences
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to standard care or no intervention (pregnant and postpartum women with HIV) for improving maternal, neonatal, and child health

Population: pregnant and postpartum women with HIV
7 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being: maternal morbidity and mortality combined
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – neonatal morbidity and mortality combined
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)
RR 1.12 [0.39, 3.28]1 study · 381 participantsLow
Downgraded: imprecision
Service utilisation – antenatal care: communications with HCWs
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)
MD 1.51 study · 297 participantsLow
Downgraded: risk of bias
Service utilisation – intrapartum care: birth in health facility
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)
RR 0.85 [0.62, 1.15]1 study · 134 participantsVery low
Downgraded: risk of bias, imprecision
Health status and well‐being – neonatal health: infant HIV test positive
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)
RR 0.54 [0.11, 2.56]2 studies · 852 participantsVery low
Downgraded: risk of bias, imprecision
Health behaviour change: adherence to ARV therapy
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)
RR 1.041 study · 503 participantsLow
Downgraded: risk of bias
Unintended consequences
Digital targeted client communication via mobile devices vs standard care or no intervention (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to non‐digital targeted client communication (pregnant and postpartum women with HIV) for improving maternal, neonatal, and child health

Population: pregnant and postpartum women with HIV
7 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being: maternal morbidity and mortality combined
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – neonatal morbidity and mortality combined
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – antenatal care
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – intrapartum care
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – neonatal health: infant HIV status
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour change: adherence to ARV therapy
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Unintended consequences
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to digital non‐targeted client communication (pregnant and postpartum women with HIV) for improving maternal, neonatal, and child health

Population: pregnant and postpartum women with HIV
7 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being –maternal morbidity and mortality combined
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – neonatal morbidity and mortality combined
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – antenatal care
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – intrapartum care
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – neonatal health: infant HIV status
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour change: adherence to ARV therapy
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women with HIV)
RR 1.26 [1.07, 1.48]1 study · 150 participantsLow
Downgraded: risk of bias
Unintended consequences
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (pregnant and postpartum women with HIV)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to standard care or no intervention (parents of children aged under five years) for improving maternal, neonatal, and child health

Population: parents of children aged < 5 years
7 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being – child morbidity and mortality combined
Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – child nutritional status
Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour change – breastfeeding
Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – attendance for necessary healthcare (attendance for vaccinations at 6–12 months, attendance at HIV medical appointments)
Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)
RR 1.21 [1.08, 1.34]10 studies · 5660 participantsLow
Downgraded: risk of bias, inconsistency
Health behaviour change – hygiene practices
Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour change – correct treatment taken
Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Unintended consequences
Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to non‐digital targeted client communication (parents of children aged under five years) for improving maternal, neonatal, and child health

Population: parents of children aged < 5 years
7 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being – child morbidity and mortality combined
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – child nutritional status
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour change – breastfeeding
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – attendance for necessary healthcare (attendance for vaccinations at 14 weeks)
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)
RR 1.13 [1, 1.28]1 study · 744 participantsLow
Downgraded: risk of bias
Health behaviour change – hygiene practices (oral health in children at 4 weeks, Visible Plaque Index, 0–100%, lower score is better)
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)
no estimate extracted1 study · 143 participantsLow
Downgraded: risk of bias, imprecision
Health behaviour change – correct treatment taken
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Unintended consequences
Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded

Digital targeted client communication via mobile devices compared to digital non‐targeted client communication (parents of children aged under five years) for improving maternal, neonatal, and child health

Population: parents of children aged < 5 years
7 questions
OutcomeEffectEvidenceStatus / GRADE
Health status and well‐being – child morbidity and mortality combined
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health status and well‐being – child nutritional status
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour – breastfeeding
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Service utilisation – attendance for necessary healthcare – attendance for vaccinations at 6 months
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (parents of children aged under five years)
RR 0.63 [0.33, 1.2]1 study · 40 participantsLow
Downgraded: risk of bias, imprecision
Health behaviour change – hygiene practices
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Health behaviour change – correct treatment taken
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded
Unintended consequences
Digital targeted client communication via mobile devices vs digital non‐targeted client communication (parents of children aged under five years)
no estimate extracted0 studies · 0 participantsUngraded