Findings

What do systematic reviews say?

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Evidence found and GRADE certainty

51 questions · 51 findings · 8 reviews · Consumers and Communication

No studies found 21 · 41.2%GRADE not reported 0 · 0%Very low 7 · 13.7%Low 19 · 37.3%Moderate 4 · 7.8%High 0 · 0%

Intervention not reported

Overall communication skills Different scales used across studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Empathy Different scales used by different studies: average empathy score across several items or average score on a 5‐ to 9‐point Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Overall communication skills Different scales used by different studies: total scores vary across communication items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Relationship building/rapport Different scales used by different studies: average empathy score across several items or average score on a Likert scale Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Information gathering about patient perspectives/concerns Different scales used by different studies, some dichotomous outcomes Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students
1 finding from 1 review

Intervention not reported

Specific communication techniques Different scales used by different studies, some dichotomous outcomes Based on assessments occurring immediately and up to 12 months after intervention delivery · pre‐registration medical students

The intervention may leads to lower specific communication techniques Different scales used by different… (low certainty).

1 finding from 1 review