Findings

What do systematic reviews say?

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Evidence found and GRADE certainty

2,805 questions · 2,912 findings · 307 reviews · Headline outcomes only

No studies found 706 · 24.2%GRADE not reported 133 · 4.6%Very low 786 · 27%Low 696 · 23.9%Moderate 474 · 16.3%High 117 · 4%

Digital targeted client communication via mobile devices vs standard care or no intervention (parents of children aged under five years)

Service utilisation – attendance for necessary healthcare (attendance for vaccinations at 6–12 months, attendance at HIV medical appointments) · parents of children aged < 5 years

Digital targeted client communication via mobile devices may leads to higher service utilisation – attendance for necessary healthcare… compared with standard care or no intervention (parents of children aged under… (low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)

Service utilisation – attendance for necessary healthcare (attendance for vaccinations at 14 weeks) · parents of children aged < 5 years

Digital targeted client communication via mobile devices showed no clear difference in service utilisation – attendance for necessary healthcare… compared with non‐digital targeted client communication (parents of children aged… (low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs non‐digital targeted client communication (parents of children aged under five years)

Health behaviour change – hygiene practices · parents of children aged < 5 years

Digital targeted client communication via mobile devices showed no clear difference in health behaviour change – hygiene practices (oral health in children… compared with non‐digital targeted client communication (parents of children aged… (low certainty).

1 finding from 1 review

Digital targeted client communication via mobile devices vs digital, non‐targeted communication

Service utilisation – attendance for necessary healthcare – attendance for vaccinations at 6 months · parents of children aged < 5 years

Digital targeted client communication via mobile devices showed no clear difference in service utilisation – attendance for necessary healthcare –… compared with digital non‐targeted client communication (parents of children aged… (low certainty).

1 finding from 1 review