Cochrane · systematic review · CD010034
Training interventions for improving telephone consultation skills in clinicians
Vaona, A, Pappas, Y, Grewal, RS, et al. · Cochrane Database of Systematic Reviews · 2017 · Cochrane Library
Effective Practice and Organisation of CareAMSTAR 2: not assessed
SoF tableOnly the outcomes this review put in its Summary of Findings table are listed (the Cochrane Handbook caps them at about seven per comparison). Its other analyses are not shown here.
Questions
7
current version
GRADE rated
1
No studies
0
Included studies
NR
No studies 0 · 0%Ungraded 6 · 85.7%Very low 1 · 14.3%Low 0 · 0%Moderate 0 · 0%High 0 · 0%
Ungraded means an effect was reported without a GRADE rating; it is not a gap. No studies means the review found nothing to answer the question. The six categories are a display order, not a score.
Questions and results
Comparison
Population: health professionals
| Outcome | Effect | Evidence | Status / GRADE |
|---|---|---|---|
Patient health outcomes | no estimate extracted | 0 participants | Ungraded |
Patients mortality | no estimate extracted | 0 participants | Ungraded |
Patients morbidity | no estimate extracted | 0 participants | Ungraded |
Patient satisfaction | no estimate extracted | 0 participants | Ungraded |
Urgency assessment accuracy | no estimate extracted | 0 participants | Ungraded |
Adverse events | no estimate extracted | 0 participants | Ungraded |
Clinicians' telephone consulting skills | no estimate extracted | 1 study · 11 participants | Very low Downgraded: risk of bias, imprecision, indirectness, publication bias |