Findings

What do systematic reviews say?

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Evidence found and GRADE certainty

433 questions · 433 findings · 31 reviews · Consumers and Communication

No studies found 145 · 33.5%GRADE not reported 19 · 4.4%Very low 97 · 22.4%Low 124 · 28.6%Moderate 46 · 10.6%High 2 · 0.5%

Summary of findings: multimedia education vs written education

Knowledge · patients taking prescribed and over‐the‐counter medications or their carers

It is very uncertain whether summary of findings: multimedia education changes knowledge (number whose knowledge score improved) compared with written education (very low certainty).

1 finding from 1 review

Summary of findings: multimedia education vs written education

Number who improved on skill (global inhaler technique rating) · patients taking prescribed and over‐the‐counter medications or their carers

Summary of findings: multimedia education probably leads to higher number who improved on skill (global inhaler technique rating) compared with written education (moderate certainty).

1 finding from 1 review

Intervention not reported

Discrimination (i) not registering to attend focus group with people with schizophrenia (immediate) · General public or any of its constituent groups (excluding groups comprising solely of people with mental ill health)

The intervention may leads to higher discrimination (i) not registering to attend focus group with people… (low certainty).

1 finding from 1 review

Intervention not reported

Prejudice Multiple scales4 · General public or any of its constituent groups (excluding groups comprising solely of people with mental ill health)

The intervention may leads to higher prejudice Multiple scales4 (low certainty).

1 finding from 1 review

Intervention not reported

Cost (i) Audiovisual public service announcement (ii) a) CD‐ROM b) printed manual (iii) magazine article · General public or any of its constituent groups (excluding groups comprising solely of people with mental ill health)
1 finding from 1 review

Intervention not reported

Unforeseen adverse effects · General public or any of its constituent groups (excluding groups comprising solely of people with mental ill health)
1 finding from 1 review

Intervention not reported

Self‐efficacy for health information seeking 4‐item Likert scale. Scale from: 0 to 10. ( · Adult consumers
1 finding from 1 review

Intervention not reported

Health information evaluation skills Difference in the quality ratings given to web pages. Scale from: ‐9 to 9. ( · Adult consumers
1 finding from 1 review

Intervention not reported

Number of times the patient discussed online information with a health provider Episodes the consumer had discussed online information with a health provider in the previous 3 months. Scale from: 0 to unlimited. ( · Adult consumers
1 finding from 1 review

Intervention not reported

Ability to search for online health information ‐ not measured · Adult consumers

The review found no eligible studies for this question.

1 finding from 1 review

Intervention not reported

Knowledge and understanding of how to find, evaluate and use online health information ‐ not measured · Adult consumers

The review found no eligible studies for this question.

1 finding from 1 review

Intervention not reported

Computer literacy ‐ not measured · Adult consumers

The review found no eligible studies for this question.

1 finding from 1 review